Privacy Policy

1. Data controller

Fromcart is the data controller for personal data processed through fromcart.com. Contact: hello@fromcart.com.

2. Data we collect

• Account data: name, email, login details.
• Order and billing data: shipping details, order history, payment metadata.
• Usage data: IP address, device/browser data, pages visited, event logs.
• Support data: messages submitted via forms, chat, or email.

3. Why we process data

• To provide and secure the platform.
• To process orders, payments, returns, and customer support.
• To improve product quality and platform performance.
• To meet legal and accounting obligations.

4. Legal bases

• Contract performance (service delivery and order handling).
• Legitimate interests (security, analytics, quality improvements).
• Legal obligations (tax, accounting, compliance).
• Consent (where required, for example marketing preferences).

5. Sharing and retention

We do not sell personal data. We may share data with payment providers, shipping carriers, analytics services, and infrastructure vendors that help us run the service.

We retain personal data only for as long as necessary to provide the service and comply with legal obligations.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or export your personal data.

To make a privacy request, email hello@fromcart.com.